NEC Planning Solutions Ltd (“we”, “our”, “us”) is committed to protecting your personal data. This policy explains what information we collect when you use our website or services, why we collect it and how we handle it. We operate under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Information We Collect
We collect and process the following types of personal data:

Contact data: your name, email address, telephone number and company when you submit enquiries or sign up for updates.
Project details: information you voluntarily provide about your projects when requesting proposals.
Technical data: your IP address, browser type, pages visited and other usage data collected via cookies and analytics tools.

2. How We Use Your Information
Your personal data is used for the following purposes:

Responding to enquiries and providing proposals.
Performing our contract with you or taking steps at your request before entering into a contract.
Legitimate interests such as improving our services, running our website and communicating industry news.
Complying with legal obligations, for example maintaining accounting records.

3. Cookies and Analytics
We use essential cookies for core functionality and optional analytics cookies to understand how visitors use our site. You can manage non‑essential cookies via our cookie banner when you first visit or adjust your browser settings at any time. See our Cookie Policy for full details.

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4. Data Sharing and Transfers
We do not sell your personal data. We may share data with trusted service providers (such as web‑hosting and analytics companies) who process it under our instructions and appropriate safeguards. If we transfer data outside the UK, we ensure an adequate level of protection through approved mechanisms such as the UK adequacy regulations or standard contractual clauses.

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5. Data Retention
We keep personal data only as long as necessary for the purposes described in this policy or as required by law. After that it is securely deleted.

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6. Your Rights
You have the right to:

• Access, correct or delete your personal data.

• Object to or restrict our processing of your data.

• Request data portability where applicable.

• Withdraw consent to marketing at any time.

• To exercise these rights or to complain about our use of your data, contact us at info@necplanningsolutions.co.uk. You also have the right to complain to the Information Commissioner’s Office (ICO).

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7. Contact Us
For any questions about this policy or your personal data, please email info@necplanningsolutions.co.uk or write to NEC Planning Solutions Ltd, Warrington, England, UK.